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Tag Archives: comms

Steady – now available for pre-order globally in paperback and ebook: links

It’s exciting to be able to let you know that my upcoming book is now available for global pre-order in both paperback and ebook formats. And of course, you can still buy it directly from me right here on my website. It’s loaded up into bookseller catalogues, so if you prefer to buy from an […]

If you’re in Comms right now, don’t assume people remember Alert Level behaviours

If you are working in comms right now, be specific. Be clear. Be concrete. Double-check your information before you put it out – your memory might not be so great either – not your fault, that’s just how memories can be.

WEBINAR: Useful Psychology Tools & Strategies for the Coronavirus Pandemic

If you work in psychologically-informed ways, in comms, strategic comms, health, welfare, HR, emergency management, central Government or local Government, then I recommend you watch this. 

If Your Comms Message is Suboptimal, Change it. But Own it. Because This is All About Trust.

I wanted to highlight two recent changes in communications messaging from the Ministry of Health in the last few days, because I think they are good examples of what we need to focus on if we want to get the bigger picture of good messaging right in these times of Covid19. Responsive messaging builds trust. It’s sometimes difficult to do, but it’s almost always worth the effort.